Shopify Payments confusion (can I sell to countries outside the listed 23 or not?)

Solved
Berkzon
Visitor
2 0 0

If I search for supported countries using shopify payments I get this text and a list of 23 countries: "Shopify Payments is available only to stores in certain countries". I can interpret this two ways, either it means I can only use shopify payments if my business is located in one of these 23 countries OR I can only accept payments from customers situated in one of the 23 countries.

The confusion grows when I search how I accept payments in Greece for example, where Shopify lists Stripe as the preferred partner. If I go to add Stripe to my store, I am not able to since shopify payments is available to me.

TL:DR; With my business located in Sweden, can I accept payments from customers in Greece using shopify payments? If not, how can I add stripe to accept payments in Greece?

Screenshot 2023-07-30 at 17.54.45.png

Accepted Solution (1)
Maz
Shopify Staff
Shopify Staff
1080 120 155

This is an accepted solution.

Hey, @Berkzon!

 

Happy to clear this up for you.

 

Shopify Payments can be used by merchants located in any of the 23 countries listed

on this page hereSo, as a merchant located in Sweden, you can use Shopify Payments to accept payments from customers in Greece or any other country. You can check out Shopify Payments for Sweden by clicking here.

 

However, when it comes to Greece specifically, Shopify Payments is not currently available in that region. That's why when you look at that page, you see the options for third party providers like Stripe.

 

I hope this clears up any confusion. If you have any further questions or need more information, please let me know. By the way, are you just starting out and is this your first store? I'd love to hear more about your business and goals!

 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 3 (3)
Maz
Shopify Staff
Shopify Staff
1080 120 155

This is an accepted solution.

Hey, @Berkzon!

 

Happy to clear this up for you.

 

Shopify Payments can be used by merchants located in any of the 23 countries listed

on this page hereSo, as a merchant located in Sweden, you can use Shopify Payments to accept payments from customers in Greece or any other country. You can check out Shopify Payments for Sweden by clicking here.

 

However, when it comes to Greece specifically, Shopify Payments is not currently available in that region. That's why when you look at that page, you see the options for third party providers like Stripe.

 

I hope this clears up any confusion. If you have any further questions or need more information, please let me know. By the way, are you just starting out and is this your first store? I'd love to hear more about your business and goals!

 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Berkzon
Visitor
2 0 0

Thanks for you quick and kind reply Maz!
That's exactly what I was hoping for 😍 This is the first shop I am building using shopify (been trying woocommerce and jetshop earlier). I will be using a print-on-demand company that can ship pretty much globally and wanted to make sure we had payment methods to cover it, and based on your reply I think shopify payments will be perfect 

Maz
Shopify Staff
Shopify Staff
1080 120 155

Hi, @Berkzon!

 

You're very welcome! I am happy that I could provide you with the information you were looking for.

 

Yes, Shopify Payments seems like the right choice! Using Shopify Payments offers several benefits, including a straightforward and comprehensible pricing structure, exemption from third-party transaction fees, round-the-clock support and consolidated services, fraud protection tools! Learn more about how it makes you money, in this blog here!

 

Speaking of Print on Demand, you can sign up for our free Shopify Learn course, by clicking here that goes over everything you need to get started. We also have a handy blog post that lays out this business model, just to get you started! Click here to check it out!

 

If you have any more questions or need further assistance as you continue building your shop, feel free to ask. Best of luck with your new venture!

 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog