Shopify Payments Update Details Limit reached Error

[FitzzGadgetzz]

Hello ! everyone I am Xavier from Fitzz Gadgetzz I have recently joined Shopify but there is a big problem I am facing I talked to the support team about it.

So, my question is have anyone ever since joined Shopify faced an error on Shopify payments that update details limit reached (you have reached the maximum number of attempts to update details in Shopify payments )  .

If, yes then please contact me as soon as possible because helping is a good deed and I anxiously want your help in solving it plz contact me 

US : +1 (347) 885 0609

PK : +92 310 6434634       Plz do not worry about the language or number you can easily contact me on Whatsapp

Thailand : +66 98 481 4495

[SealSubs-Roan · Accepted solution]

Hi @FitzzGadgetzz !

You are in the right track by reaching our to Shopify support team. This is case to case basis so it depends on your account's status and case. It is best to keep an open communication with Shopify support team so, they can further guide you on what to do on your account and provide any workaround if there's any to resolve the issue.

[FitzzGadgetzz]

ok

[FitzzGadgetzz]

Hi ! I assume that you want me to connect to shopify support but the thing is that I have contacted Shopify Support 5 Times and till now I am in Touch with ronnel from shopify support team and he said to me that shopify payments verification team will contact me so I am still waiting for them .

I thought that If i Upload my error on Shopify community someone else with the same solution of the preblem will contact me but no one did:(   .

So, I will still wait for the verification team .

By the way thanks for replying 🙂

[Hilys]

Hi! Did you solve your problem? I encountered the same issue and have been waiting for verification team for several days

[Dirk]

Hey, @SealSubs-Roan 

That does look strange. It looks like we'll need to access your account in order to resolve this issue. While we're not able to provide account-specific support via the Shopify Community at this time, we'd be happy to continue assisting you through our available support channels. Please visit our help center to create a support request. 

If there is anything else I can help you with, please let me know.

[cozybabe]

I encountered the same error. How long did it take for the Shopify team to get back to me and how long did it take to solve the problem? I have been dealing with this problem for 15 days.