Accepting credit cards, warehouses, and shipping and fulfilling orders
Hey everyone,
I just received an email from Shopify with the subject "Action required on your Shopify Account." They're asking for a bunch of documents, including:
Two pieces of government-issued photo ID
Proof of address (utility bill, lease, or insurance) Proof of business association (business license, tax filing, etc.)
Proof of inventory (invoices from suppliers) Shipping information (tracking numbers or post office receipts)
Social media links related to my business
They’ve also temporarily paused my Shopify Payments payouts until I provide the documents, and they’re saying my account could be disabled if I don’t submit everything by March 3, 2025.
Has anyone else dealt with this?
Is this a standard verification process, or should I be worried?
Any advice would be really helpful!
Thanks in advance!
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