I set up Shopify payments in the US however I recently relocated to Canada. I deactivated Shopify payments from the US and when I come to reactivate it after changing my location I receive an error message
Could not activate Shopify Payments
How do I fix this?
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This is an accepted solution.
Great question! When changing Shopify Payments accounts, you will require the assistance of our Support team to ensure the change between regions is successfully done.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
Contacting Shopify Support via the steps above will be the best step you can take if you're experiencing the same issue.