Shopify payments

prettynblunt
New Member
4 0 0

My payouts have been returned. I have tried entering my bank routing and checking number and receive message it doesn't match. It should be matching, there is an issue somewhere and I've had two chats, told it would be escalated with billing team and have not received an email from billing. I need to get this resolved asap, whether there is a missed number in my account, which I do not believe there is but there's an issue and I need help asap please. I just entered the information last week and launched to now have issues, I would really appreciate assistance.

Replies 2 (2)

prettynblunt
New Member
4 0 0

I have multiple chats, I am yet to receive an email from the billing team. I need to get my account addressed asap. I have orders to fill by tomorrow, can I please get some assistance today.

prettynblunt
New Member
4 0 0

Hello again , I’m very unsatisfied and upset with how I can not get into contact with anyone or the billing team who I was told would email me to resolve issues. I have now had “every pay out” be sent but not deposited into MY BANK ACCOUNT. I have order to fulfill, customers to satisfy and it’s very hard to do that with our getting support on this so i can do my part.