Accepting credit cards, warehouses, and shipping and fulfilling orders
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Hi. Hope someone can point me in the right direction for this requirement. Our products can be ordered by customers to install themselves. The products are assistive technology products such as alarms, fall detectors etc. designed to help elderly or vulnerable people to stay living safely in their own homes.
Orders are usually made by family members on behalf of their relative.
The delivery address will usually be the address of the family member placing the order. They will take delivery of the equipment and then arrange to go to their relatives property to install the equipment.
We need to know both the delivery address and the address where the equipment will be installed. Is it possible to customise the shopping cart to have both a delivery address and an installation address? It is also possible that there will be a different billing address so we need to retain the existing option to have a different Billing and Delivery address.
Many thanks
David Jones
Hello @DSAJones
I think you can ask your customers to add the installation address in the order note on the cart page. Here is a guide on how you can setup an order notes on the cart page: Shopify Help Center | Add order notes