South African ID Numbers at Checkout

[mjacques]

Hello everybody,

We've recently started selling in South Africa and we discovered that every courier we have checked with requires a 13 digit South African ID number to deliver the orders.

Right now, we have solved this by manually emailing each customer and asking for their ID number, however, this is not sustainable.

We're not on Shopify Plus, so we have limited customization capability regarding checkout. We have also been in touch with Shopify who explained that they do help non-plus merchants with custom checkout fields, but only for a few countries, and South Africa is not one of them.

-Are there any South African merchants that have ran in to this problem, and how have you been able to solve it? 

-Or are there any developers that have any ideas on how to solve this for a non-plus merchant?

Thank you in advance!

Best regards,
Jacob

[Valerio_Siclari]

Hi, I am experiencing the same problem, how did you solve it?