Spain - Shopify Payments - Province is invalid

Spain - Shopify Payments - Province is invalid

FR33K
Visitor
2 0 0

I am trying to register my shopify payments and I always get this error "There is 1 error: Province is invalid". I've tryed with all the provinces but getting the same error. need help 

Replies 3 (3)

Mac
Shopify Staff
1690 177 279

Hi, @FR33K!
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to help.

 

I understand that you are in the process of setting up your Shopify Payments integration and are experiencing an error when inputting the province in the address section. To address this issue, I suggest attempting the process using a different browser or device. This will help determine if the error is specific to your current setup. Sometimes, certain browser settings or device configurations can cause compatibility issues.

 

If you are still having issues, we may need to access your account to gather more information. While we are unable to provide account-specific support through the Community Forums, we would be happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to "contact support." It will then guide you on the next steps to connect with a team member who can assist you further.

 

Since you're in the process of setting up your shop, I suggest viewing The General Checklist as it’s great tool that will ensure that you have your Shopify store all set up.  You can go through the check list and be confident that you have a finished product, that includes having your media, shipping and check out all in working order.

 

Let me know how it goes!

Mac | Social Care @ Shopify 
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SAINTDIABLO
Visitor
1 0 0

Hi! I'm experiencing this exact same issue, and I'm from Spain too. I've tried with different devices and browsers but the error keeps appearing. I'm pretty sure that I filled every field properly. @FR33K do you have a solution?

SD
Mac
Shopify Staff
1690 177 279

Hi, @SAINTDIABLO!

Thank you for joining this thread.

 

I understand that you are experiencing a similar issue and have attempted multiple troubleshooting steps. In this case,  we would be happy to continue assisting you through our Help Center. To access our live support, you can ask the Virtual Shopify Assistant to "contact support." It will then guide you on the next steps to connect with a team member who can assist you further.

 

Let me know how that goes!

Mac | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog