Hi. As we started with some preorders, I have an issue - how to handle split shipment?
Situation - The customer ordered 2 products. 1 product is in stock, 2nd will be available in 2 weeks. The customer agreed that he wanted to send it separately in two shipments... This is OK and we hnow, how to do it. BUT how should I claim in that order payment fro 2 shipments?
A simple solution would be to create 2 different shipping profiles - one for in-stock products and one for pre-order products. Now whenever cart contains products from these 2 profiles, the shipping price will be added up (i.e. doubled if you have set the same shipping price for both the profiles).
Furthermore, you can use our app Auto Shipping Profile: Shipr to automatically move product to preorder profile as soon as the product inventory count goes below your specified value.
Hi. Thanks for hint! I created second profile, and its working... Problem is, that customer can choose, if he wants to send package separately (then its OK - doubled shiiping price). BUT if he choose, that he wants to wait, till one of products will be stocked and send everything together, there are still 2 prices for shipping 😕 And I am not capable to figure it out somehow... 😄