Store removed before delivery

[Leendah7]

Hy I purchased two Items online in a Shop goes by the name of "Outlandishretailer " on the 28th July.I have been trying to trace my order the shop was removed online I can not get hold of them..How do I get my money back? Please help

[Summer]

Hey, @Leendah7! I'm sorry to hear about your online shopping experience. For context, Shopify is the platform many shops use to build their websites and we don’t actually manage inventory or ship orders from here ourselves. We do, instead, offer a detailed FAQ to help you with the next steps on this page.