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Stripe VISA DEBIT and Payment Issues

Solved
ManinderSB
Tourist
4 0 1

Hi All,

I am trying to test the payment process on my store which is not yet fully live however I am on the pricing plan for a fully live web-store.

I am unable to add VISA Debit as a payment type - I am using Stripe as the payment gateway. How can I add VISA Debit as a payment type please?

I had added AMEX as an accepting payment method and tried to test a transaction and the web-store shows it is unable to process the payment. What could be wrong here?

Appreciate all support.

thank you,

Mani

Accepted Solution (1)

Accepted Solutions
Trevor
Community Moderator
Community Moderator
3243 439 790

This is an accepted solution.

@ManinderSB 

Visa Debit cards or debit cards with credit capabilities work the same as a credit card. No additional settings need to be enabled for these card types to work. If you open the abandoned checkout for your test order, you may be able to see the reason why the order failed in the "Order Timeline." 

Test orders through Stripe will need to be more than $1 as Stripe will not process orders that are less than that amount. 

Trevor | Community Moderator @ Shopify Out of Office Nov 18th - Nov 27th
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)
Trevor
Community Moderator
Community Moderator
3243 439 790

This is an accepted solution.

@ManinderSB 

Visa Debit cards or debit cards with credit capabilities work the same as a credit card. No additional settings need to be enabled for these card types to work. If you open the abandoned checkout for your test order, you may be able to see the reason why the order failed in the "Order Timeline." 

Test orders through Stripe will need to be more than $1 as Stripe will not process orders that are less than that amount. 

Trevor | Community Moderator @ Shopify Out of Office Nov 18th - Nov 27th
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ManinderSB
Tourist
4 0 1

Trevor,

Thank you so much for your reply. It helped and now I'm able to run test orders!

 

Best,

Maninder