Accepting credit cards, warehouses, and shipping and fulfilling orders
Hey, I opened a shopify account with intention of running a store however could not find the time to do so, I was planning on canceling the subscription before the next billing date however I forgot to do so. Immediatly upon realising I was billed, I closed the store and cancelled the subscription however I was wondering whether it is possible to request a refund regarding the most recent monthly bill?
Thank you for connecting with us. Once you have closed your store, you are more than welcome to reach out to our Support Team to discuss your options on a potential refund. You can contact our Support Team by email, live chat, or callback through our Help Center. You will need to log in, select your shop, search a topic, then click "Continue" at the bottom of the page to find contact options.
Please let me know if you have any further questions!
Emily | Social Care @ Shopify
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