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Hey, I opened a shopify account with intention of running a store however could not find the time to do so, I was planning on canceling the subscription before the next billing date however I forgot to do so. Immediatly upon realising I was billed, I closed the store and cancelled the subscription however I was wondering whether it is possible to request a refund regarding the most recent monthly bill?
Hey, @Liam140.
Thank you for connecting with us. Once you have closed your store, you are more than welcome to reach out to our Support Team to discuss your options on a potential refund. You can contact our Support Team by email, live chat, or callback through our Help Center. You will need to log in, select your shop, search a topic, then click "Continue" at the bottom of the page to find contact options.
Please let me know if you have any further questions!
Emily | Social Care @ Shopify
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