Sync shipping rate from app to google shopping

Quanghuynh
Visitor
2 0 0

Hi everyone, i am new to shopify, this is my first time starting a store too. I found a supplier and they have a app (sofortig) on shopify, after i installed and sync products and shipping rates from the app to shopify everything work well, only thats when i installed google shopping and sync shipping rates to google merchant through shopify it look like it can't go through and i have an error message saying there is an issue with shipping rate. Is there anyone know how to fix this? The supplier use carrier services. Thanks guys

Replies 2 (2)

EmmanuelFlossie
Shopify Partner
2994 223 717

Shipping rates from 3rd parties in Shopify can not be imported to Google Merchant Center.

You need to either manually set your shipping prices in Google Merchant Center to be the same or an overestimate.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Quanghuynh
Visitor
2 0 0
@EmmanuelFlossie
Thanks for letting me know. I just start my first store so there are a lots
i still need to learn. Hope you have a great day. Thanks again.