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Testing Payment on a Trial store

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Hi There.


Brand new to Shopify.  I'm setting up a site for a friend, and would like to test making a payment.  The site is currently in Trial mode, and I have enabled the Bogus payment gateway.  I select an item and add it to my Cart, but when I try to check out I get error "Checkout isn't available" and "Return to the home page or contact the store directly.".


Am I misunderstanding something?


Are there any logs I can enable or check?



Replies 3 (3)
Shopify Partner
5931 537 1241

Confirm the behavior If you have regular payment gateways deactive the bogus gateway , reactivate regular payment gateways and test.


Make sure to re-read the setup article , which includes instructions to deactivate other payment gateways.


Try clearing browser cache, or another browser.


"Checkout isn't available"

If it's a near empty whitepage almost like a 404:

Checkout may not work with preview urls.

There may be something wrong with your theme, try a fresh install of any theme to confirm there's nothing wrong with the cart.





Beyond that contact partner support found through the partner dashboard.

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2 0 0
Thanks for the replies.

As I mentioned in my original question, I am not testing Shopify
Payment, I'm testing using the Bogus Gateway. And I had already followed
all of the steps in the URL posted by PaulNewton.

I had to shelve this project for a few days, during which time the owner
of the site had to talk to Shopify Support because the site was marked as
Expired even though a Trial Extension payment had been successfully made.

After that, the Bogus Gateway checkout is now working. Perhaps both
issues were related.

Thank you for your help.
Shopify Staff
Shopify Staff
1016 78 124

Hi there, @LarryMenard.

I am wondering if you are trying to test Shopify Payments or a third-party payment gateway? If it is Shopify payments, then we have a guide with all steps outlined here. If the gateway is third-party then a bogus gateway will have to be added in order to test payments. You can read how to add this bogus gateway here. 


Looking forward to your response here so we can get this going for you  -thanks! 

Ivy | Social Care @ Shopify
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