Third-party payment provider

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Hello I've just opened my shopify shop located in israel and for my payment provider i chose worldpay (i hope they're good) but ive noticed that it tells me that I don't have a "3D secure with Cardinal" and I'm quite lost does that mean that I cant process payments?


Reply 1 (1)

Shopify Staff
1700 197 294

Hi there, @Yair12. Thanks for taking the time to reach out to the Shopify Community Forums with your question around this messaging! My name is Imogen. It's good to meet you!


Are you able to provide us with some context on where you are seeing this information? Is this information being provided to you within your Shopify Admin? Is it a message being provided to you via your payment gateway? If it's a message being provided to you by your Payment Gateway, then you will need to follow up with them directly to inquire about this messaging in order to determine how to best resolve it.


Feel free to provide us with a screenshot of where you are seeing this wording so folks who visit this thread can provide you with some assistance!

Imogen | Social Care @ Shopify 
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