Hi, @Stan2000. I'm happy to look into this with you! I just have a few questions to better understand what's happening on your end. If you have any screenshots of the error you're seeing that can help as well.
There are a few different reasons this could be happening so it's difficult to say exactly what's causing this without more information. For example, this could be caused by the plan you're using. It could also be caused by the specific payment gateway you're using or the way it's set up. Once I have more information I can investigate this further and suggest more to resolve it.
Please let me know if you have any questions in the meantime!
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