This store can’t accept payments right now

Solved
Rafaelmoreira
New Member
1 0 0

At the moment I'm finalizing the purchase, the site does not offer the option to select the payment method, it just says that:

This store can’t accept payments right now.

Is the Tui-shop.top website with intability in the system? When does it return to normal operation?

Accepted Solution (1)
Michal17
Shopify Partner
835 73 167

This is an accepted solution.

Hi @Rafaelmoreira 

Hope you're having a great day!

It sounds like your payment provider may be in test mode. Which payment provider are you using? If you're using Shopify Payments, can you please go to Settings > Payment Providers > Manage from your admin? If you scroll to the bottom of the page, you'll see an option to disable test mode.

Perhaps your store is a development store? (Partner Program)

You can't test your store using real transactions in a development store. Real transactions are transactions that are processed through a payment provider that is not in test mode, and that use real payment information such as a valid credit card number. If you need to test with real transactions, then you need to transfer the development store to a paid plan.

Take a look at the documentation on testing orders in development stores here.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

View solution in original post

Replies 3 (3)
Michal17
Shopify Partner
835 73 167

This is an accepted solution.

Hi @Rafaelmoreira 

Hope you're having a great day!

It sounds like your payment provider may be in test mode. Which payment provider are you using? If you're using Shopify Payments, can you please go to Settings > Payment Providers > Manage from your admin? If you scroll to the bottom of the page, you'll see an option to disable test mode.

Perhaps your store is a development store? (Partner Program)

You can't test your store using real transactions in a development store. Real transactions are transactions that are processed through a payment provider that is not in test mode, and that use real payment information such as a valid credit card number. If you need to test with real transactions, then you need to transfer the development store to a paid plan.

Take a look at the documentation on testing orders in development stores here.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

Regalitybulgari
New Member
1 0 0

It doesn't seem what I try, it's just not working. I hire n expert and I don't know what's happening. It seems to me things were going right all the time n now nothing at all... I  need help for sure... 

Michal17
Shopify Partner
835 73 167

Hi @Regalitybulgari 

I got it. Wish you good luck.