This store can’t accept payments right now

Solved
Rafaelmoreira
New Member
1 0 0

At the moment I'm finalizing the purchase, the site does not offer the option to select the payment method, it just says that:

This store can’t accept payments right now.

Is the Tui-shop.top website with intability in the system? When does it return to normal operation?

Accepted Solution (1)

Accepted Solutions
Michal17
Shopify Partner
835 74 155

This is an accepted solution.

Hi @Rafaelmoreira 

Hope you're having a great day!

It sounds like your payment provider may be in test mode. Which payment provider are you using? If you're using Shopify Payments, can you please go to Settings > Payment Providers > Manage from your admin? If you scroll to the bottom of the page, you'll see an option to disable test mode.

Perhaps your store is a development store? (Partner Program)

You can't test your store using real transactions in a development store. Real transactions are transactions that are processed through a payment provider that is not in test mode, and that use real payment information such as a valid credit card number. If you need to test with real transactions, then you need to transfer the development store to a paid plan.

Take a look at the documentation on testing orders in development stores here.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

View solution in original post

Replies 3 (3)
Michal17
Shopify Partner
835 74 155

This is an accepted solution.

Hi @Rafaelmoreira 

Hope you're having a great day!

It sounds like your payment provider may be in test mode. Which payment provider are you using? If you're using Shopify Payments, can you please go to Settings > Payment Providers > Manage from your admin? If you scroll to the bottom of the page, you'll see an option to disable test mode.

Perhaps your store is a development store? (Partner Program)

You can't test your store using real transactions in a development store. Real transactions are transactions that are processed through a payment provider that is not in test mode, and that use real payment information such as a valid credit card number. If you need to test with real transactions, then you need to transfer the development store to a paid plan.

Take a look at the documentation on testing orders in development stores here.

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

Regalitybulgari
New Member
1 0 0

It doesn't seem what I try, it's just not working. I hire n expert and I don't know what's happening. It seems to me things were going right all the time n now nothing at all... I  need help for sure... 

Michal17
Shopify Partner
835 74 155

Hi @Regalitybulgari 

I got it. Wish you good luck.