Turned off card payments in hitpay but it still shows up as an option for customers

Turned off card payments in hitpay but it still shows up as an option for customers

SGSymphony
Visitor
2 0 0

Hi, 

 

I have activated Shopify Payments, Hitpay and Grab Checkout for my shop. 

Customers can pay via card for either shopify payments or hitpay. I am trying to only allow card payments via shopify payment, so I turned off the cards option for hitpay, but it still shows up in customer-facing checkout page. 

 

SGSymphony_0-1722420491991.png

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How do I remove the card options from Hitpay?

Thanks!

 

 

 

Reply 1 (1)

SealSubs-Roan
Astronaut
950 71 91

Hi @SGSymphony !

 

Make sure that those options are saved. If yes and Hitpay is still showing, kindly reach out to Shopify support team so, they can further check your account, checkout page, and theme settings to see what is causing this issue.

Roan
Please let me know if it works by marking it as a solution!
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