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Unable to copy invoice link

Unable to copy invoice link

CharleyUC
Tourist
3 0 0

I have used the invoice feature for a while now, but today I am unable to copy and paste the invoice link to send to customers. It comes up with “Product Prices Locked” and won’t let me copy at all.

Any help is appreciated greatly!

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Replies 5 (5)

EKCPPKB
Visitor
1 0 1

Same thing is happening to me, I wonder if it’s a Shopify error. I was able to yesterday but haven’t been able to today.

CharleyUC
Tourist
3 0 0

I last tried Friday night and worked with no problems, so not really sure what’s happening!

TealTiger
Visitor
2 0 1

Same here. I hope they fix this issue soon. 

BobFromAkron
Shopify Partner
8 0 2

Are you on IOS? I tried on the same store from an Android and it worked. Our stores have never had this problem before

CharleyUC
Tourist
3 0 0

How bizarre, but will try on another device! Thank you!