Unable to process credit card payments in store: What could be the problem?

fred599t · ‎05-10-2023

Hi! I cant pay with credit card in store, please help

fred599t · ‎05-10-2023

yesterday i saw the option, and tried the payment myself. It then cancelled saying that this store cant accept real payments, and since that the option was gone... Please help!

fred599t · ‎05-10-2023

And shopify payments is turned on, i dont understand

Dan-From-Ryviu · ‎05-10-2023

You need to upgrade a plan for your Shopify store to allows real payments.

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Ivy · ‎05-12-2023

Hi there, @fred599t.

Are you still experiencing this problem? Can you share with me a link to your storefront please so I can have a look at it?

Do you have a payment gateway activated on your store at the moment that accepts credit/debit cards? This help doc walks through how to carry this out. Looking forward to your reply!

Ivy | Social Care @ Shopify

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Unable to process credit card payments in store: What could be the problem?

Unable to process credit card payments in store: What could be the problem?

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