Unauthorized Discount Codes used at Check Out

FlintRockDC
Visitor
1 0 0

I am having trouble with several discount code sites offering unauthorized discount codes that are being given access on my check out pages. Knoji, ScoopCoupons, GetsCoupon, and CouponUpTo. How do I get Shopify to secure that these codes will not be used at checkout? I cannot afford to allow for these steep discount codes or offering $100 off first order!!!!! I thought the ONLY codes that would be recognized would the ones I generate through GoAffpro for my affiliates or by entering them myself through Shopify. 

 

Please, can someone help me? 

Thank you

Replies 2 (2)

PaulNewton
Shopify Partner
6274 572 1310

When customers are given discount codes then they add those codes to a coupon aggregator site. This is not a shopify responsibility to police other platforms.

 

The only real solution is to make customer specific discounts tied to each customers account.

Or either take direct legal action against those websites.

 

I thought the ONLY codes that would be recognized would the ones I generate through GoAffpro for my affiliates

Are the codes being used infact created by the app?

Yes only codes that are created in your shopify store should be working, double check your discount history.

 

If codes are being created in the admin or through the api and used on your store without your consent then you need to contact shopify support directly

https://help.shopify.com/en/questions/#/contact/chat 

 

Save time & money ,Ask Questions The Smart Way


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DillonH
Shopify Partner
7 0 0

Hi FlintRock 

 

Not sure if you found the right solution yet or not, but we just launched KeepCart.co - we scan the top coupon sites and notify you when we find a code leak - we also block coupon extension pop ups. Feel free to try it out free on the app store 🙂