How can I reverse a partial refund on an order?

birdcrown
Visitor
1 0 0

So I mistakenly partially refunded an order.

Can I undo that?  Or will I need to create an order for them for the partial refund amount and jack up my inventory?

Replies 2 (2)

Nick_Marketing
Shopify Partner
1487 336 464

If the refund was processed via Shopify Payments, unfortunately, you cannot void/cancel a refund.

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scottstilson
Tourist
6 1 5

This is a downgrade from what we’ve grown accustomed to with Authorize.net. What plans does Shopify have to introduce the ability to void a refund?