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Re: Uneditable area on a product - please help

Uneditable area on a product - please help

stortora
Visitor
2 0 0

Hello,

I am trying to clean up a Shopify site and I need to remove "Free Shipping" lingo off of the products. It is stated under the price tag. When I go into pricing I do not see the tag anywhere. 

The shipping is set up correctly and charges correctly. It is just the lingo that needs removed. I have searched everywhere and think it could possibly be connected to a third party app, but I'm not sure.

Replies 2 (2)

Deluxe-Foladun
Shopify Partner
56 9 11

@stortora 
Hi,
Foladun here from the Deluxe App team. 👋

The "Free Shipping" message might be from a theme customization or third party app indeed.
Could you share the store URL and password if it's protected? I'll take a look.

Thanks!
Foladun | Deluxe: Account & Loyalty

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stortora
Visitor
2 0 0

Hello, 

The url is: https://longevitybybrookeburkebody.com/collections/mix-match/products/cafe-mocha

 

All of the flavors contain a small free shipping message under the price. I am not familiar with how to find this and remove it. I have searched everywhere. Luckily, the shipping actually charges but this is misleading to have the free shipping info, so I need to remove this asap. Thanks!