unexpected developer error- Customers cant finish checking out

Arise-x
Tourist
5 0 3

Hi there, i have had many people tell me that they cant check out in my shopify store and i have no idea why, lots of people have said that it has said 'unexpected developer error', i get around 10 checkouts at least per day and only 1 sale if that, could someone please tell me how to fix this ( btw i have had payments of PayPal, visa and Mastercard before)

Reply 1 (1)
Michal17
Shopify Partner
835 74 155

Hi @Arise-x 

Sincerely hope you're having a great day!

I've read your problem and before providing a solution, would like to analyze your website. Then, I will provide a solution to you up here - on the forum.

Could you share your website URL? And if your website is password protected then also provide a password?