United kingdom in EU list

[irisssnl]

Hey guys. Apparently Shopify hasn't updated and deleted United kingdom from EU list. Now costumers from UK are buying products, while we do not ship our products there. Any suggestions how to fix this?

[Lana]

Hello @irisssnl!

This can be resolved by editing your Shipping Zone in Settings > Shipping and Delivery and un-checking the United Kingdom box on the list of countries. It looks like this:

You will then open a list of all countries, starting from Asian countries and going down alphabetically - you will need to scroll all the way down to Europe > United Kingdom.

 

Make sure to save your changes when you're done, and UK customers will no longer be able to checkout on your store as no shipping rates are available. 

I noticed that you're new to the Community! Are you also just getting started with Shopify? If so, I would love to hear a bit more about your store and products to see if there is any other advice I can offer you.