Voiding for wrong weight/dimension packaging notifications

8 0 4

Sometimes this happens to me when I start to fulfill an order, but realize I wanted to add more things or use a different polybag for shipping...

Will the customer get two emails if I void the first label I created 1-minute later to create another label on Shopify with the right package dimension/weight?

I selected send email to customer for delivery today, but I am worried my customer will now get two emails, one with the voided label tracking number, and one with the correct tracking number.

Reply 1 (1)

1 0 0

I have the exact same question.  Can anyone from Shopify answer this?