Waiting since June 4 for shipment. HELP. Website no longer available

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I placed an order for 2 bean bag chairs

$75 Canadian total in June 4 2020

i thought I may coming from China so I thought I would wait the 6-8 weeks for shipment 

now the website is no longer available and I found that the email address is   Info@volia-chill via Shopify

my credit card was charge and I see the city of origin is Lille France 

can anyone advise me further ?  
i have emailed the seller 3 times for an update and no response    What can shopify do to protect against such thing

thank you anyone who can help 


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