Accepting credit cards, warehouses, and shipping and fulfilling orders
When I try to buy certain products in my store, such as the Russian Princess Leggings, I get this error at checkout: We don’t offer shipping to Texas.
We do have a shipping rate set up for the United States, including Texas. I'm at a loss.
Please advise, thanks.
When you go to Settings/Locations - Do you see more than one location appearing?
The most likely culprit is that you have inventory setup for your products in a location that doesn't have shipping rates. The solution would be to either transfer the inventory to the correct location or create shipping rates for the location your inventory appears in.
If that's not the case, a screenshot of your shipping rates/profiles would be handy in diagnosing the problem.
Trevor | Community Moderator @ Shopify (Out of Office until Sept 7th)
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
User | RANK |
---|---|
4 | |
4 | |
3 | |
3 | |
2 |
Connect your PayPal account to allow your customers to checkout using the PayPal gateway a...
ByYour online store speed can enhance your store’s discoverability, boost conversion rates a...
ByShopping is at our fingertips with mobile devices. Is your theme optimized to be user-frie...
By