Accepting credit cards, warehouses, and shipping and fulfilling orders
I run a Third Party Logistics company for e-commerce fulfillment called 3plzen and I am looking for some tips to make sure my shipping services are on point. When you look for a third party logistics provider, what sort of shipping aspects are important to you? I am working on providing freight consolidation and new customer discounts on shipping.
Hey there! I run a growing 3PL as well, OTW Shipping, that emphasizes customer service and great rates. Our customers main focus for shipping is keeping shipping within 5 days (most ground consolidated methods run 3-8 days which may be a little slow). Luckily we have discounted 2-5 day and 2-3 day methods that give them discounts without compromising speed. Our same day shipping helps decrease delivery speeds as well.
Here's something I found helpful on the topic as we are in the process of selecting our WMS for use with our Shopify store and these guys have a lot of good information.
Probably at the least, I would expect (coming from ShipMonk) is that the 3PL has a portal for me to track inbound shipments, inventory levels, and shipment status on all my order channels. I would want my customers to experience no more than 3 days shipping timeframe in most cases (our products are higher value and small). I need to keep control on the packaging as well since we have special packaging. In addition, you should provide at least a 99% order accuracy, I've have 96% order accuracy from a 3pl and it was a nightmare.
Mostly people expect the 3PL faster order fulfillment efficiency and faster delivery time with cost effective price.
Photo by Marco Verch Sales channels on Shopify are various platforms where you can sell...By Ollie May 25, 2023
Summary of EventsBeginning in January of 2023, some merchants reported seeing a large amo...By Trevor May 15, 2023
With 2-Factor Authentication being required to use Shopify Payments, we’re here to help yo...By Imogen Apr 26, 2023