What could be causing checkout issues on my ecommerce site?

What could be causing checkout issues on my ecommerce site?

VincentCavret
Excursionist
84 0 8

Hi, it there a bug with Shopify right now? "buy it now" gives that:

VincentCavret_0-1630226681460.png

 

I can go on checkout passing through the Cart, but can't fill "region/country"?

VincentCavret_1-1630226765946.png

 

website: www.oneoffedition.com password: IDD

Any guess here? I am desesperate!

 

Thanks

Replies 2 (2)

Propero
Shopify Partner
897 101 160

@VincentCavret ,

Look like your store is still a development store? Were you able to do this earlier?

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To hire: email us at shopify@propero.in
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VincentCavret
Excursionist
84 0 8

Hi @Propero , yes I was. My website will be live in 3 hours so I am freaking out! I contacted shopify support, they told me that it is because I had to enable my app "shipping rates by zipcodes" to take the hand on checkout. But my app is enabled for 1 week (see screenshot below), and I was able to do a complete checkout until today.

VincentCavret_0-1630235610828.png

 

So I don't know what to do, I am waiting for the app support reply for now.