What does 'Attn-reg-tax-mismatch' tag mean on my orders?

ShopCadets08
Visitor
1 0 2

This morning I came in to a strange tag next to some of my orders: "Attn-reg-tax-mismatch" 

 

What does this mean?

Replies 2 (2)

JoesIdeas
Shopify Expert
2277 208 603

Check the order timeline to see if there are any details there.

If not, check to see if you have any apps that auto tag orders, if yes then check the rules set up there or ask the app if they added the tag.

If those don't turn up any clues, sounds like it's something triggering with Shopify because of your tax configuration, this document might help (I googled the tag name and this section of Shopify docs has a similar meaning "registration tax") - https://help.shopify.com/en/manual/taxes/registration

 

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Figure Out Why You're Not Getting Sales

Ken_Krempetz
Tourist
7 0 2

I also got tons of them randomly.  Been a shop for years never had this.  

Screenshot 2023-09-24 182536.png