What fees are deducted from my ecommerce payouts?

[branchan93]

What are the fees that are being taken out on the payouts?

[Maz]

Hi @branchan93.

Thanks for getting in touch. Happy to help you with your questions today! 

The fees that you would be subject to pay would be dependent on your plan and payment provider. For example, If you're using Shopify Payments on your store you aren't charged transaction fees on orders for stores located in most countries. You are also exempt from paying transaction fees on orders with cash on delivery (COD), bank deposits, checks, test orders, and draft orders marked as paid or pending or POS orders. Refer to our Charges help doc here to learn more about transactions and fees.

If you don't use Shopify Payments or a manual payment method, then transaction fees apply along with a processing fee which is  charged by your payment provider. An example of an alternative Payment provider would be 2Checkout. Our pricing and plans page here  can give you a breakdown of what fees you will be paying if you choose not to use Shopify Payments. For example the Basic plan charges 2.0%, the Shopify plan charges 1.0% and the Advanced plan charges 0.5% if you are not using Shopify Payments.

If you need to see a breakdown of your transaction fees, then you can do so by following the below steps below:

1. Navigate to your Billing page:

   • United States: From your Shopify admin, go to Finances > Billing.
   • All other countries: From your Shopify admin, go to Settings > Billing.

2. Click on the bill you want to view in the Bills section.

3. If a bill includes transaction fees, then the Transaction fees section will have links to the associated orders. Click to see the information.

4. In the panel that opens, you can view the details of the transaction fee for every order covered by this bill. Click an order to see the full details of a transaction.

 
I know you are really busy, but I just wanted to also check, have you heard of Shopify Learn courses? Shopify Learn offers free online courses to help your business, you can sign up here at this link. Once you are signed up, you can access a wealth of information to help you and your business to succeed. Let me know if anything is unclear!