What is an NRIC/FIN needed for Singaporean payment setup?

[tonywalkley]

We are trying to set up a store for our new entity in Singapore.  To set up Shopify payments, we require a NRIC/FIN for the director.  The director is Australian and we don't know what this number should be.  We tried a passport number and that did not work.  Outside of that, Australia does not have a NRIC/FIN.  

[Timbo13]

Hi, I am experiencing the same issue. Did you find a way? Thanks

[Mistralyn]

I'm running into the same issues in singapore, and i'm wondering if you managed to setup you payment for shopify store?

[Blair]

Hi folks,

Thanks for reaching out to the Community! I'd be happy to provide some assistance with this request, to ensure it gets resolved. 

To gather a bit more information, do you currently have any physical operations (i.e a physical office or warehouse) within Singapore? If not, then you will want to set up Shopify Payments in the country that you're currently located in. If that's Australia, then you can follow this guide for information on how to successfully set up Shopify Payments in your region. 

If you do have physical operations within Singapore, then you can connect with our support team directly. This will allow them to get you authenticated, as we wouldn't have access to any account details here through the Community. They will then be able to investigate further and advise on how to proceed. 

Please let me know if you have any other questions or concerns.