What occurs when I archive unfulfilled order?

Solved
YuTomori
Tourist
14 0 2

I could archive a test order in shopify admin.

The order is already fully paid, and it doesn't show up in unfulfilled tab.

There is some pages that explain about archiving fulflled order, But for unfulfilled order, there isn't.

So, I wonder what occurs after archiving unfulfilled order.

Accepted Solution (1)

Accepted Solutions
Nick
Community Moderator
Community Moderator
4510 433 981

This is an accepted solution.

Hi @YuTomori,

Nick here from Shopify. Good question!

Nothing major happens when you archive an unfulfilled order. It greys out the name and details of the customer in the order status page to show it's been archived but still shows the same details you would normally see for the order. I made a test order on my test store and archived it while it was unfulfilled to show you what happens, you can see the screenshots below:

This is how it looks on the overall order status page:

26-19-8wofa-hvm0h

And this is how it looks in the actual order itself:

26-28-7ip75-gdr3g

Something to note is that you can also unarchive the order at any time should you wish: 

26-27-gn9ro-zdy8k

The main function of this would be the ability to delete an order should it no longer be relevant while it is still unfulfilled as you can only delete archived or cancelled orders

26-31-2np7m-r7oqf

Let me know if you have any other questions about this! 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 2 (2)
Nick
Community Moderator
Community Moderator
4510 433 981

This is an accepted solution.

Hi @YuTomori,

Nick here from Shopify. Good question!

Nothing major happens when you archive an unfulfilled order. It greys out the name and details of the customer in the order status page to show it's been archived but still shows the same details you would normally see for the order. I made a test order on my test store and archived it while it was unfulfilled to show you what happens, you can see the screenshots below:

This is how it looks on the overall order status page:

26-19-8wofa-hvm0h

And this is how it looks in the actual order itself:

26-28-7ip75-gdr3g

Something to note is that you can also unarchive the order at any time should you wish: 

26-27-gn9ro-zdy8k

The main function of this would be the ability to delete an order should it no longer be relevant while it is still unfulfilled as you can only delete archived or cancelled orders

26-31-2np7m-r7oqf

Let me know if you have any other questions about this! 

Nick | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

YuTomori
Tourist
14 0 2

Thanks, I got it!