Where can I find my order in my online store?

[praveen_2003]

I ordered a product in shopify,but i cannnot see my orders.

where can i see my orders

[Maz]

Hey, @praveen_2003!

Thanks for posting your question here!

Did you make an order with a seller on the Shop App here? You can view order status updates in Shop in the Orders tab within the app, more information can be found here at this link.

For some context, Shopify is an e-commerce platform that enables merchants to manage their online businesses. However, it's important to note that Shopify does not conduct business on behalf of merchants. This means that Shopify does not oversee any aspects of the merchant's business, including orders, products, shipping, or day-to-day activities. Shopify provides the tools and infrastructure for merchants to run their businesses independently.

You can always reach out to the seller directly for an update about your order. You can check if the store’s website has other contact details, such as email, chat, or a page with a contact form. More steps and info can be found here at this page.

We also have an extensive FAQ page at this link with next steps you can take if you fail to hear back from the seller about your order.

Let me know if there is anything else you need!