Accepting credit cards, warehouses, and shipping and fulfilling orders
Track my order
Hi @Bittukumar,
That looks like an order confirmation from a store called Smartee Gadgets. Shopify is the platform that many businesses use to build their online stores, however, we do not manage any of those stores and we do not fulfill any orders.
When did you place that order? And did you try replying to the order confirmation email directly to ask the store owners about tracking the shipment?
I would recommend contacting the store owners through any means available (email, their contact page, social media) to find out more information. If you do not get a response or your order within 30 days, please contact your bank or credit card provider for help retrieving your funds. Here is a detailed FAQ to help you with the next steps.
To learn more visit the Shopify Help Center or the Community Blog.
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