Where can I track my order online?

Where can I track my order online?

Bittukumar
Visitor
2 0 0

Screenshot_2023-02-06-21-31-01-136_com.facebook.katana.jpg

 Track my order

Reply 1 (1)

Andrew
Shopify Staff (Retired)
1746 173 322

Hi @Bittukumar

That looks like an order confirmation from a store called Smartee Gadgets. Shopify is the platform that many businesses use to build their online stores, however, we do not manage any of those stores and we do not fulfill any orders.

When did you place that order? And did you try replying to the order confirmation email directly to ask the store owners about tracking the shipment?

I would recommend contacting the store owners through any means available (email, their contact page, social media) to find out more information. If you do not get a response or your order within 30 days, please contact your bank or credit card provider for help retrieving your funds. Here is a detailed FAQ to help you with the next steps.

To learn more visit the Shopify Help Center or the Community Blog.