Where do open created invoices reside on the Shopify manager

Maryanne
Explorer
44 0 12

So  a customer wanted to add to his order, I created an invoice with his discount, etc...  I had it emailed to him and cc'd to me.  Where do I see this invoice on Shopify. I do not see it on my orders page no matter what filters I use.  Can someone help.?

Thank you.

Replies 2 (2)

handsomehabitsl
Visitor
1 0 0

Any help here

 

Summer
Shopify Staff
1293 316 222

Hey, @Maryanne and @handsomehabitsl

 

I'd love to help you out with this concern. @Maryanne, did you create a draft order for the customer? If you did, you will likely find the invoice in the Drafts page. If the customer hasn't paid for it yet, it will stay there until it is marked as paid. Once a draft order is marked as paid, it will become an order and that's when you'll find it in the Orders page. 

 

If you're unsure where to find the Drafts page, you can follow the steps below.

 

1. In your Shopify admin, click Orders.

2. Click Drafts underneath Orders on the sidebar. 

 

Let me know if you have further questions!

Summer | Social Care @ Shopify 
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