Why am I being charged higher PayPal fees for my menswear store transactions?

Why am I being charged higher PayPal fees for my menswear store transactions?

royalbloke
Tourist
13 0 0

I use PayPal Express for my menswear online store and PP advertises 2.9% commission +.30 a transaction.

Recently,I decided to check their fees and the majority of my PP fees are 3.9% and some are 5.5%. I didn't know there were different plans for PP. Can anybody tell me based on their experience with PayPal if they have experienced the same?

 

Thank you

 

Joe

Reply 1 (1)

Emily
Shopify Staff (Retired)
1457 105 199

Hey, @royalbloke

 

Thank you for reaching out! 

 

I recommend reaching out to PayPal if you have concerns over the fees you are being charged by them, as they would be able to look into this further for you. I suggest looking into Shopify Payments if you want a payment gateway with no transaction fees; anyone using Shopify can use Shopify payments if they meet all the requirements. Shopify Payments is a great option because it supports all major payment methods, allowing your customers to have more options. 

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 

 

Talk soon, 

Emily | Social Care @ Shopify 
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