Why am I getting double charged for shipping on certain items?

Bears_Kar
Visitor
1 0 0

I have a pretty unique situation. I cannot sell certain items to New York. I have made two shipping profiles due to this so that people from NY can only purchase items from shipping profile #2 and not shipping profile #1. 

The problem is that when any other customer purchases items from both, they are getting double charged on shipping. My shipping rates are fairly low but they still add up to $5-6 which is not ideal. Also for international clients they are paying $50-60 instead of $25-30 which is a huge determent. 

Are there any fixes to this? I understand I could charge $0 on one of the profiles, but then I would probably lose money on shipping if anyone chose only from the free shipping profile. 

Reply 1 (1)

oscprofessional
Shopify Partner
15905 2378 3087

Hi  

Are you using any shipping management app for this ? or it is having by default setting ?

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