Why am I getting error 500 on my website?

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Reply 1 (1)

Shopify Staff
1686 197 291

Hi there, @dkhoonae. Thanks for taking the time to post your screenshot here in the Shopify Community Forums today. My name is Imogen. It's good to meet you!


Are you getting this error when trying to login to your Shopify Admin? Or, are you getting this error when trying to access certain areas of your admin? We have received some reports from users that people are experiencing these 500 errors in both of the mentioned examples, and our Developers are working hard to restore functionality. If your error is being caused by either of the things I mentioned, you can trust that our Team is hard at work to get things cleared up!

Imogen | Social Care @ Shopify 
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