Why am I paying Aliexpress from my own pocket for my online store orders?

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Why am I paying Aliexpress from my own pocket for my online store orders?

DasMupp
Visitor
2 1 2

Hey

I have a Shopify online store with drop shipping from Aliexpress.The problem is that Shopify doesn’t pay me for the orders so I have to pay aliexpress with my own money. It’s been weeks now and Shopify still doesn’t pay out the money for paid orders, what’s wrong?? I can’t pay all the orders myself , and I have set only one business day for payouts to my bank account. I use dsers as droppshippung tool if that has anything to do with this issue, can you please help me asap!! 

Accepted Solution (1)
DasMupp
Visitor
2 1 2

This is an accepted solution.

No that’s what not my issue. The problem with payouts was that I had to have two-factor-authentication enabled, so after doing this the payouts works .

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Replies 2 (2)

PennPhilaTest23
Shopify Partner
4 0 1

Hello! I am newbie as well. If you didn't receive a payment from your customer, then you setup the payment info wrong in your Shopify Account. The idea is that once your customer pays, then you should get the customer payment into your business bank account. You should check it with your bank and not Shopify unless you setup something wrong in your Shopify Account. Yes, you need to pay to AliExpress once your customer paid to you, but you should only be using the funds from your business. It is a very bad idea to pay to AliExpress with your own funds.

DasMupp
Visitor
2 1 2

This is an accepted solution.

No that’s what not my issue. The problem with payouts was that I had to have two-factor-authentication enabled, so after doing this the payouts works .