Why am I receiving text messages for purchases I didn't make?

Why am I receiving text messages for purchases I didn't make?

melissasmason19
Visitor
1 0 0

I received a text (again) for an order that was not mine. It goes to a store, presents a receipt tied to one of my cards. 

 

Info on the message: 

WEST

Thank you for your purchase!

Order #3896

Thank you!

Your order is complete

Customer information

Contact information

 

Payment method — EMV Receipt

  • Mastercard ending with 5007 - $40.00

Need help? Contact us

All rights reserved WEST

Order summary

Shopping cartProduct image Description Quantity PriceGift Certificate- Bridget
melissasmason19_0-1671649590638.png

 

1
1$40.00
Scroll for more items 
Cost summaryDescription PriceSubtotalTotal
$40.00
USD $40.00
Reply 1 (1)

Emily
Shopify Staff (Retired)
1457 105 199

Hi, @melissasmason19.

 

Thank you for reaching out!

 

A customer may have accidentally entered your phone number when placing an order. I recommend reaching out to the store directly if you have any concerns. Shopify is the website and shopping cart service some merchants use to run their online stores. However, we do not manage the shipping or sales of the store. 

 

Thank you,

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog