Accepting credit cards, warehouses, and shipping and fulfilling orders
I was charged $40 for another month and I was told that my account was canceled so I don't know why I am still getting charged for something that I am not using or that I cant even use
Hi, @Dominic_Robbins.
Thank you for reaching out. I am sorry you were charged after cancelling your account.
Just to double check, do you only have one store on Shopify? If so, please contact our Support Team for information regarding refunds and closing your store.
Please let me know if you have any further questions!
Emily | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Learn how to expand your operations internationally with Shopify Academy’s learning path...
By Shopify Feb 4, 2025Hey Community, happy February! Looking back to January, we kicked off the year with 8....
By JasonH Feb 3, 2025Expand into selling wholesale with Shopify Academy’s learning path, B2B on Shopify: Lau...
By Shopify Jan 28, 2025