Accepting credit cards, warehouses, and shipping and fulfilling orders
We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more
Hi - I have a questions regarding the shipping zones and would like to get your advise.
I have added the shipping rates for Japan, Singapore and Hong Kong, per the attached photo. Any order above GBP301 will be free of charge, and GBP30 for anything below that.
But when I tried to order, the total is above 300, but I'm still getting the shipping charge of 30, per attached photo.
Any idea where I did that wrongly?
Thank you in advance for your help!
Solved! Go to the solution
This is an accepted solution.
Hi @sniper2804, thank you for your questions. The answer to the questions is no. Thanks!
Hi,
By any chance is any of following true -
1. Products added in cart are from different Shipping Profiles.
2. Products added in the cart are from different origin location.
This is an accepted solution.
Hi @sniper2804, thank you for your questions. The answer to the questions is no. Thanks!