Why are my orders not being fulfilled on time?

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Hi, I have two unfulfilled orders from November. My customers are still wondering where their shirts are. How can I figure out what the issue is, so I can fix it and my customers can get their orders?

Reply 1 (1)

Shopify Expert
2265 207 599

Ask whoever ships your products, they're the only ones that would know.

• Creator of Order Automator (automate tagging, fulfillment, Amazon, notifications + more)
• Shopify developer for 10+ years, store owner for 7 years
• I also make guides like Shopify Automation Tips and How to Deal with Fraud / Chargebacks