Why are my purchase buttons blocked on product variant selection?

Why are my purchase buttons blocked on product variant selection?

abeljesus
Visitor
2 0 0

hello. I'm having a problem with payments, because the purchase buttons were simply blocked. When the page updates, they appear normal, but when I select a product variant, the buttons become blurred and blocked. Even clicking doesn't do anything, it doesn't go to the payment page. Please, does anyone have a solution to what this could be?

 

photo_2024-01-12_14-38-48.jpg

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
10155 2018 2082

Could you share the product page URL to check?

Are your items in stock? If variant is out of stock then your add to cart button will be disabled

- Helpful? Like and Accept solution! OR Buy me coffee ❤️
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

abeljesus
Visitor
2 0 0

Yes, they are all in stock and I have already checked on other devices and it is the same problem.☹️