Why are my Shopify payments on hold?

blake61
Tourist
5 0 2

Hello, recently I had a notification on my store saying shopify payments is on hold, I have provided information but the payments are completely disabled and products cannot be purchased from store. Someone please assist me with what to do.

Replies 5 (5)

blake61
Tourist
5 0 2

Payment methods have also completely disappeared and nothing can be bought on shop.

asteredition
Tourist
37 0 0

Same for me. Shopify, do something.

blake61
Tourist
5 0 2

Is your store currently have no payment methods for customers to use?

asteredition
Tourist
37 0 0

Not at all

 

blake61
Tourist
5 0 2

Me too I can’t find any solution to fix it either please let me know if you find one