Why are shipping labels double printing?

Why are shipping labels double printing?

SteveB3
Tourist
8 0 9

Every time I print a shipping label (on 8.5x11, Safari browser), the print dialog box comes up again, and if I'm not careful, I hit Print again which is annoying and wasting label stock. Is there a fix?

Replies 4 (4)

SteveB3
Tourist
8 0 9

Update: Tested with Chrome and same thing: print dialog box remains on the screen, rather than disappearing like in every other program.

Dotsquares
Shopify Partner
433 28 55

Hi @SteveB3 

Here are a few steps to resolve or work around the issue:

Use Google Chrome or Firefox
Download the Label First before printing

Check Safari Print Settings
Use Shopify’s Recommended Format

Dotsquares Ltd


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SteveB3
Tourist
8 0 9

Thank you. When working fast, it leaves me wondering whether I printed the last one or not (printer isn't always next to me).

Tried Chrome and Firefox and same thing, print dialog box remains on the screen. At least they don't have the Cancel or Print option left on the screen like Safari does. But still, I wish the dialog box would disappear like it does in every other shipping program.

Downloading the label first isn't a viable option.

As far as I know, I only use Shopify's format when printing from Shopify.

Dotsquares
Shopify Partner
433 28 55

Hi @SteveB3, Thank you for the reply. Try following the steps to resolve:-

1) Change Printer Defaults in Mac Settings

 

 Go to system settings and select Printers and Scanners as to default.
Uncheck Show Print Dialogue

2) Install a Print Management Tool

Let me know if this works for you.

Dotsquares Ltd


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