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Re: Stuck with payment process

Why are some customers getting stuck in the payment process?

Trung1428
Visitor
1 0 1
Some of my customers stuck at the link with the utm from the processing utm: /checkout/payment?from_processing_page=1
I need to know it happen. Because usually Customer at the step processing, it will end up to the link with the receipt, it means they purchase successfully. I think there may be a fail in making payment process. Please contact me directly through chat so I can show you the picture.
Thank you
Replies 2 (2)

DealsCannon
Visitor
2 0 1

Did you figure out the reason? Since i'm facing the same problem 

Romain23
Tourist
6 0 0

me too